As dental professionals, it is critical to have a strategic approach to problem-solving and goal attainment. Dr. Addison Killeen promotes breaking down complex issues into more manageable components, a process often referred to as “zooming in.” By addressing specific aspects of a problem one at a time, you can work towards creating better systems, such as improving appointment confirmations. This approach stresses the value of consistent, incremental efforts and encourages individuals to focus on what one action they can accomplish each day to inch closer to their desired goals.