In today's episode of the Daily Dental Podcast your host Dr. Addison Killeen highlights the challenges of implementing change in the dental industry and offers a six-step model for effective change management. The steps include awareness, buy-in, skills, desire, resources, and an action plan. Dr. Killeen stresses that missing any of these steps can lead to confusion, sabotage, stress, resistance, or frustration among team members. The speaker emphasizes the importance of on-the-job training, conducted in small steps with resources provided, acknowledging that learning often happens best in the practical context. Additionally, Dr. Killeen advises acknowledging the need for time to adapt and grieve the old processes and accepting that errors are part of the learning process when instituting change.
For more information about Dr. Addison Killeen, visit: www.addisonkilleen.com or interact with him on a daily basis at www.DentalSuccessNetwork.com
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