Let’s continue our discussion into the art of effective communication, again drawing inspiration from the insightful tips shared by our friend Dr. Steve Markowitz. We explore the impact of using the phrase "that's why" in communication. Discover how this simple, yet powerful, technique can help bridge the gap in understanding and conveying the importance of recommended treatments. Learn how to provide honest explanations, showcasing the long-term benefits and potential consequences, so patients can make informed decisions about their oral health. Join us as we empower you with communication skills that elevate patient care and build trust.