The financial coordinator—also known as the revenue cycle manager, office manager, or front office team member—plays a critical role in tasks like insurance verification, claim submissions, EOB entries, and accounts receivable. No matter the title, the financial health of your practice hinges on the systems and processes in place to ensure timely, accurate revenue collection. This manual provides the resources and systems to train your financial coordinator to be highly skilled in managing all aspects of your practice’s financial operations.
Dr. Addison Killeen is a renowned speaker, author, business coach, entrepreneur, business investor, and practicing dentist. He completed his undergraduate studies at Saint Louis University and earned his Doctor of Dental Surgery (DDS) from the University of Nebraska Medical Center. After school, he became a partner in a group that scaled from one office to six offices before it was sold. He then cofounded Dental Success Network, a software and consulting platform designed to help dentists achieve personal and professional excellence.
A prolific author, Addison has published nine books, including the Amazon bestseller By The Numbers, which demystifies the essential metrics for business success. Dr. Killeen lives in Lincoln, Nebraska, with his wife and three boys. He’s a competitive cyclist and continues to practice dentistry and inspire others through his writing and coaching.
