Value without the fluff.
Actionable advice to enhance your practice and leadership skills. Perfect for some positivity and insightful thoughts on the way to the office each day.
In today’s episode, Dr. Killeen reminds us that while clinical excellence is essential, patients rarely notice the technical details of dentistry. What they do notice is how your office feels—the friendliness of the team, the clarity of billing, the comfort of the environment, and the way they’re treated as people. Dr. Killeen shares how focusing on these […]
Listen Now In this episode, Dr. Killeen shares a powerful story from a conversation with an airline executive who lives out servant leadership—even while serving high-end clients. From removing roadblocks to delivering water in a hot hangar, he proves that leadership isn’t about titles—it’s about influence and support. Dr. Killeen unpacks how this applies to dentistry and […]
Listen Now In this episode, Dr. Killeen breaks down what truly builds lasting culture inside your practice—and it’s not free lunch or Friday pizza. He shares practical ways to reinforce your mission, celebrate your top performers, and create an “evidence loop” that keeps your core values front and center. If you want a team that’s aligned, motivated, […]
Listen Now In today’s episode, Dr. Killeen shares the goals he set back on January 1st—like boosting profitability, adding a 5th doctor, and hitting some big WIG milestones—and how his team is tracking against them. More importantly, he asks the question every practice owner should pause to consider: are you still chasing the right goals, and are you […]
Listen Now In today’s episode, Dr. Killeen breaks down one of the most common practice owner questions: How do I get my associate to the production level I was hoping for? The answer isn’t guesswork—it’s math. From patient flow and reappointment rates to case acceptance and collections, every piece of the puzzle adds up. Tune in to hear how […]
Listen Now In this episode, Dr. Killeen tackles one of the most common questions he gets: What’s the best thing in marketing? Instead of dropping big money on TV ads or flashy campaigns, he shares why the real magic comes from small, thoughtful gestures that make patients feel seen and valued. From sending flowers or cards to attending life […]
Listen Now In this episode, Dr. Killeen unpacks the two big leadership chasms every dentist faces. The first is moving from clinician to owner—a transition that feels exciting and rewarding. The second is the tougher leap: from owner to executive. Reviewing P&Ls, evaluating marketing ROI, and managing HR may not feel glamorous, but it’s the work that […]
Listen Now In this episode, Dr. Killeen shares one of his favorite stories—the Empty Boat Mindset. When life bumps into us with frustrations, conflicts, or unexpected challenges, it’s easy to assume someone is out to disrupt us. But what if, like the drifting empty boat, there’s no intent at all? Addison connects this lesson with Stoic wisdom […]
Listen Now In today’s episode, Dr. Killeen digs into some surprising data: cosmetic dentistry searches have dropped nearly 40% in the past year. But instead of just blaming market shifts, he looks deeper—at branding. Are dental offices chasing Instagram-worthy design trends that don’t actually resonate with patients? From “hipster dentist vibes” to boutique hotel-style waiting rooms, Addison […]
Listen Now In this episode, Dr. Killeen shares how he approaches one-on-one meetings with his associates. While the numbers are part of the conversation, the real focus is on listening—asking questions like What’s going well? What’s not? Where can I help remove barriers? These simple conversations build trust, align goals, and strengthen the team. It’s less about pushing production […]
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