Value without the fluff.
Actionable advice to enhance your practice and leadership skills. Perfect for some positivity and insightful thoughts on the way to the office each day.
In this episode, join Dr. Killeen as he draws parallels between the repetitive nature of Groundhog Day and the challenges faced in running a dental office. Discover how facing similar obstacles led him to reflect on his journey, make transformative decisions, and ultimately build a successful startup. Gain insights into taking control of systems, finding […]
Listen Now In this episode, we delve into the crucial aspect of determining when a new patient is not just a new face in your dental practice. Whether they’ve come from a different dental office due to location or hours, it’s essential to leverage these factors. We explore the delicate balance between making necessary changes and ensuring […]
Listen Now In this episode, join Dr. Killeen as he recounts a challenging encounter with a disgruntled patient, shedding light on the pitfalls of staff miscommunication and ‘System One thinking.’ Delve into the distinctions between ‘System One’ and ‘System Two’ thinking, and discover how fostering a mindful approach can prevent errors, enhance patient experiences, and fortify trust […]
Listen Now Join Dr. Killeen as he shares invaluable strategies to overcome communication hurdles, particularly during challenging days for front desk staff. Discover the power of speaking with clarity, fostering accountability, leading by example, demonstrating authenticity and vulnerability, and utilizing storytelling to convey your message. Elevate your leadership and communication skills with these five key principles, ensuring […]
Listen Now Join Dr. Killeen in this insightful episode as he unravels the secrets behind leading indicators in dentistry. Discover why treatment planning stands out as the top predictive number in dental practices. Dr. Killeen shares his expertise in utilizing Blue IQ to analyze treatment plans versus case acceptance percentages, providing a roadmap to success. Learn how […]
Listen Now Join Dr. Killeen as he reflects on his last biking excursion through Canyonlands National Park, where he conquered harsh conditions while cycling with friends. In this episode, Dr. Killeen shares the transformative power of adding ‘right now’ to your thoughts, a lesson learned during his bike excursion and applied to navigate office challenges. Discover how […]
Listen Now Join Dr. Killeen in this eye-opening episode as he delves into the rarely discussed realm of implant failure in dentistry. Discover the shocking truth about the costs associated with dental implant failures and why catching potential issues early is crucial. Learn valuable insights and guidance from the Dental Success Network faculty to navigate through these […]
Listen Now In this episode, join Dr. Killeen as he delves into the crucial role of core values in employee evaluation. While rules and visions are easily crafted, ensuring alignment with core values can be challenging. Discover the impact of shadow values and the potential harm they pose to your organization. Dr. Killeen shares valuable insights on […]
Listen Now Explore the impact of decision fatigue and the tendency to make hasty choices without considering consequences. In this episode, we delve into Peter Drucker’s wisdom on creating rules for decision-making to conserve energy and make more informed decisions. Drawing parallels to dentistry, discover how dentists can streamline their decision-making process by implementing simple yet effective […]
Listen Now In this episode, we delve into the world of checklists, exploring how they serve as one of Dr. Killeen’s love languages. Inspired by Atul Gawande’s “The Checklist Manifesto,” we uncover three crucial points: avoiding common mistakes, keeping checklists concise and focused, and discovering diverse applications tailored to your occupation. From dental procedures to office management, […]
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