The
Daily Dental Podcast

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Value without the fluff.

Actionable advice to enhance your practice and leadership skills. Perfect for some positivity and insightful thoughts on the way to the office each day.

LATEST EPISODES

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239. Navigating Bad Patient Interactions

In this episode, join Dr. Killeen as he recounts a challenging encounter with a disgruntled patient, shedding light on the pitfalls of staff miscommunication and ‘System One thinking.’ Delve into the distinctions between ‘System One’ and ‘System Two’ thinking, and discover how fostering a mindful approach can prevent errors, enhance patient experiences, and fortify trust […]

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238. Clear Communication: Strategies for Success

Join Dr. Killeen as he shares invaluable strategies to overcome communication hurdles, particularly during challenging days for front desk staff. Discover the power of speaking with clarity, fostering accountability, leading by example, demonstrating authenticity and vulnerability, and utilizing storytelling to convey your message. Elevate your leadership and communication skills with these five key principles, ensuring […]

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237. Mastering Leading Indicators for Practice Success

Join Dr. Killeen in this insightful episode as he unravels the secrets behind leading indicators in dentistry. Discover why treatment planning stands out as the top predictive number in dental practices. Dr. Killeen shares his expertise in utilizing Blue IQ to analyze treatment plans versus case acceptance percentages, providing a roadmap to success. Learn how […]

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236. Embracing ‘Right Now’

Join Dr. Killeen as he reflects on his last biking excursion through Canyonlands National Park, where he conquered harsh conditions while cycling with friends. In this episode, Dr. Killeen shares the transformative power of adding ‘right now’ to your thoughts, a lesson learned during his bike excursion and applied to navigate office challenges. Discover how […]

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235. Unveiling the Hidden Costs: The Truth About Dental Implant Failures

Join Dr. Killeen in this eye-opening episode as he delves into the rarely discussed realm of implant failure in dentistry. Discover the shocking truth about the costs associated with dental implant failures and why catching potential issues early is crucial. Learn valuable insights and guidance from the Dental Success Network faculty to navigate through these […]

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234. Navigating Core Values: A Blueprint for Employee Evaluation

In this episode, join Dr. Killeen as he delves into the crucial role of core values in employee evaluation. While rules and visions are easily crafted, ensuring alignment with core values can be challenging. Discover the impact of shadow values and the potential harm they pose to your organization. Dr. Killeen shares valuable insights on […]

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233. Simplify Your Choices: The Power of Decision-Making Rules

Explore the impact of decision fatigue and the tendency to make hasty choices without considering consequences. In this episode, we delve into Peter Drucker’s wisdom on creating rules for decision-making to conserve energy and make more informed decisions. Drawing parallels to dentistry, discover how dentists can streamline their decision-making process by implementing simple yet effective […]

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232. Mastering Your Daily Routine: The Power of Checklists

In this episode, we delve into the world of checklists, exploring how they serve as one of Dr. Killeen’s love languages. Inspired by Atul Gawande’s “The Checklist Manifesto,” we uncover three crucial points: avoiding common mistakes, keeping checklists concise and focused, and discovering diverse applications tailored to your occupation. From dental procedures to office management, […]

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231. Weekend Interview with Tim Geisert

In this episode of the Daily Dental Podcast, Dr. Addison Killeen interviews Tim Geisert. Tim was formerly the CMO of Bailey Lauerman, a nationally recognized marketing firm. He then moved into the leadership team at Kinexa, where he helped them grow to more than 2,400 employees across 21 countries, eventually selling to IBM for $1.4 […]

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230. Optimizing Dental Practice Efficiency: Insights on Front Office Management and Financial Success with Flex Software

Efficiency in front office management is critical to a dental practice’s success. Dr. Addison Killeen highlights a case where a retiring staff member led to significant financial losses, emphasizing the complexity of tasks such as insurance, billing, and scheduling. Dr. Killeen advocates for using Flex software to streamline processes, citing examples like sending overdue cleaning […]

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