Value without the fluff.
Actionable advice to enhance your practice and leadership skills. Perfect for some positivity and insightful thoughts on the way to the office each day.
Talking about treatment costs doesn’t have to be uncomfortable. In this episode, Dr. Killeen explains why the financial conversation is one of the most important moments in the patient journey and how the way your team presents fees can make the difference between a patient moving forward or walking away. Learn how confidence, empathy, and […]
Listen Now What if one simple mindset could strengthen your relationships with patients, your team, and even complete strangers? In this episode, Dr. Killeen shares a lesson inspired by aerospace CEO Peter Coffman: “Go positive, go first.” It’s a simple idea that can transform the way you connect with the people around you. From dropping his son […]
Listen Now For many potential patients, your Google Business Profile is the very first interaction they have with your practice. In this episode, Dr. Killeen explains why this free marketing tool plays such a critical role in attracting new patients and why keeping it updated can have a bigger impact than many paid advertising efforts. From photos […]
Listen Now One of the most important marketing assets for your practice isn’t your website or your advertising budget. It’s your Google Business Profile. Today, Dr. Killeen explains why this often overlooked listing is the first impression many new patients have of your practice and how it can influence whether they call you or the office down […]
Listen Now The highest quality new patients usually aren’t coming from ads or marketing campaigns. They’re coming from the people who already love your practice. Dr. Killeen explains why patient referrals remain the most powerful form of marketing and how they create trust long before a new patient walks through the door. Discover how a genuine conversation […]
Listen Now In this episode, Dr. Killeen explains why your Google reviews have become one of the most important factors in attracting new patients and why they often have a bigger impact than your marketing budget. Before a new patient ever picks up the phone, they’ve probably already looked you up online. A simple, consistent process for […]
Listen Now Not every problem in a dental practice is obvious. In this episode, Dr. Killeen highlights one of the biggest hidden drains on growth: patients leaving hygiene appointments without scheduling their next visit. While many practices focus on attracting new patients, keeping the ones you already have is often the highest return investment. He explains why […]
Listen Now Every new patient relationship begins with a phone call, and those first 90 seconds can determine whether someone schedules an appointment or calls the next office on their list. In this episode, Dr. Killeen explains why the new patient phone call is one of the highest value moments in your practice and why it deserves […]
Listen Now A great day at the practice often starts before the first patient walks through the door. In this episode, Dr. Killeen explains why the morning huddle may be the highest return meeting your team has and how just 10 to 15 minutes of preparation can prevent hours of confusion and stress. Learn what makes a […]
Listen Now Dr. Killeen explores how creating intentional constraints can sharpen your skills, improve your focus, and help you find smarter ways to deliver excellent patient care without sacrificing quality. What if becoming more efficient wasn’t about working harder, but about working within better limits? From timing routine procedures to challenging yourself with realistic goals, small constraints […]
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