Value without the fluff.
Actionable advice to enhance your practice and leadership skills. Perfect for some positivity and insightful thoughts on the way to the office each day.
Dr. Killeen shares lessons from Phil Knight’s Shoe Dog, the story of Nike’s early years and how the company managed to grow while constantly struggling with cash. He explains why dental practices can face the same problem: record production does not always mean a healthy bank account. New hires, equipment, and additional operatories all require cash […]
Listen Now Dr. Killeen explores how a practice owner’s energy affects everything from team morale to decision-making and daily operations. When you’re exhausted, overwhelmed, and running on empty, it becomes harder to lead well, have difficult conversations, and make the decisions your practice needs. Taking care of yourself is not a distraction from running your business. It […]
Listen Now Today, Dr. Killeen challenges the common assumption that accepting Medicaid is never worth it for a dental practice. Drawing on his own experience as a Nebraska Medicaid provider, he explains how lower fees can still work within the right business model, especially when a practice is equipped to meet demand that other offices may not […]
Listen Now In this episode, Dr. Killeen discusses what to do when a DSO or private equity group approaches you about buying your dental practice. His advice is to take the call, not necessarily because you want to sell, but because an unsolicited offer can give you valuable insight into what the market thinks your practice is […]
Listen Now Dr. Killeen explores a core lesson from Jocko Willink’s Extreme Ownership: everything that goes wrong in your organization ultimately comes back to leadership. Whether the front desk is missing calls, patients are not being reappointed, or treatment acceptance is low, the real question is what the owner could have done differently to prevent it. Taking ownership […]
Listen Now Today, Dr. Killeen tackles one of the hardest situations for a practice owner: a long-time team member who was once great but is no longer meeting the standards of the practice. Loyalty matters, but allowing one person to continually fall short can quietly damage the rest of the team and create resentment. The answer starts […]
Listen Now Dr. Killeen breaks down a few ideas from Gino Wickman’s Traction and how they apply to dental practices. Weekly scorecards, quarterly priorities, consistent leadership meetings, and clear ownership can turn goals that live in the owner’s head into a system the whole team can see and follow. The key is making those priorities specific and accountable. […]
Listen Now A useful huddle should quickly answer three questions: Where is the money? Where is the risk? And what is our focus? Dr. Killeen explains why so many dental practice morning huddles become little more than a reading of the schedule. He also explains why the doctor should not be the one running the meeting. When […]
Listen Now Today, Dr. Killeen explores James Clear’s idea of habit stacking and why it can make new systems much easier for dental teams to follow. The problem with most new systems is not that people do not care. It is that they are trying to remember a new behavior in the middle of an already busy […]
Listen Now Dr. Killeen tackles a common question from practice owners: when is it time to hire an associate? He explains why the answer has less to do with increasing production and more to do with capacity. An associate makes sense when your hygiene schedule is booked, your own schedule is consistently full, new patients are being […]
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